Shipping & Returns
Shipping Policy
Shipping Destinations: We currently ship worldwide. If your location is not listed, please contact us at info@aeolusfreshair.com, and we will do our best to accommodate your request.
Shipping Methods: All orders are shipped via [shipping carrier]. Shipping times and costs are calculated during the checkout process.
Shipping Timeframes: Please allow 2 business days for processing your order. Once shipped, standard delivery times are as follows:
- Domestic: 3-5 business days
- International: 14-21 business days
Shipping Delays: Aeolus Fresh Air is not responsible for any delays caused by circumstances beyond our control, such as customs clearance processes, natural disasters, or other unforeseen events.
Shipping Costs: Shipping costs are calculated based on the weight of your order and your delivery address. The exact shipping cost will be displayed during the checkout process.
Returns Policy
Unique Nature of Aeolus Fresh Air Products: Due to the nature of our products (jars with air from Greece), we regret to inform you that we are unable to process returns or offer refunds. Each jar is carefully sealed to preserve the authenticity of the air, and opening the jar voids the possibility of return.
Damaged or Defective Products: In the rare event that your order arrives damaged or defective, please contact us at info@aeolusfreshair.com within 3 days of receiving your order. Provide detailed information and images of the damaged or defective item, and we will assess the situation and provide assistance.
Contact Information
If you have any questions or concerns about our Shipping & Returns policy, please contact us at info@aeolusfreshair.com.